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Cut off for pre Easter Delivery is midday Wednesday 16th April.
Cut off for pre Easter Delivery is midday Wednesday 16th April.

Delivery Schedule & FAQ's

When placing your order if there is a specific day you would rather receive the delivery please let us know in the notes box. As long as it is one of our usual delivery days (Mon - Thursday) we will try our best to accommodate this.

But if you aren’t home when the delivery is made don’t panic, the courier will leave the parcel in your designated safe place and the packaging and dry ice will keep the products frozen as long as the box isn’t opened. You can advise DHL/DPD of a specific place to leave your parcel, or with a neighbour by following the link on the email or SMS you receive with the tracking.

Please do not arrange for the parcel to be redelivered at a later date as this may result in the products defrosting in transit. No refunds or replacements will be made if you have rearranged the delivery, put the incorrect delivery address or failed to accept the delivery on time.  We want the products to reach you in the best possible condition!

 

Delivery Schedules

Mainland UK (England, Wales and Scottish Borders)

If you place your order by midday Monday to Thursday, (excluding Bank Holidays), we will endeavour to dispatch that same day.

If you place your order after midday, we may dispatch your order on the following working day (Mon-Thu).

Delivery days are Tuesday to Friday.

Monday, Saturday and Sunday deliveries are not available.

 

Delivery Schedule for Mainland UK (England, Wales and Scottish Borders)
Day Order Received Time
Monday* By Midday Tuesday*
After Midday Wednesday*
Tuesday By Midday Wednesday*
After Midday Thursday*
Wednesday By Midday Thursday*
After Midday Friday*
Thursday By Midday Friday*
After Midday Tuesday*
Friday*, Saturday & Sunday All Day Tuesday*

* Excluding Bank Holidays 

 

Easter 2025 Delivery Schedule

Cut off for pre Easter Delivery is midday Wednesday 16th. April.

Delivery Schedule for Mainland UK (England, Wales and Scottish Borders)
Day Order Received Time
Wednesday 16th April By Midday Thursday 17th April
After Midday Thursday 24th April
Thursday 17th - Tuesday 22nd April All Day Thursday 24th April
Wednesday 23rd April  Back to Normal (See Above)